What's covered
Plan
Upgrades and migrations
- Vitess and MySQL version upgrade plans and reviews
- Resharding, schema migration and keyspace changes
- Rollout and rollback strategy that won't hurt customers
Automate
Fleet automation
- Reviews of your upgrade, provisioning and DR tooling
- Design help for control planes that work across thousands of hosts
- RDS, Aurora and Kubernetes database platforms
Escalate
Incident support
- Escalation help during database incidents
- Post-incident analysis and follow-up
- Observability with incident-grade resolution
Why it's worth it
Upgrading a large Vitess fleet is slow because of things outside the tooling: engine bugs, schema migrations that block a keyspace for weeks, code freezes, and the need to go carefully with no customer impact. Good control-plane automation removes the part that shouldn't be slow. At Slack, the upgrade control plane HASHJOIN's principal built could roll the entire vttablet fleet in 35 minutes, down from more than 2 days.
How the retainer works
| Price | Includes | |
|---|---|---|
| Standard | $3,000/mo | 10 hours a month, incident escalation within the agreed response window |
| Extended | $5,500/mo | 20 hours a month, incident escalation within the agreed response window |
- A set number of hours each month for planning, reviews and async questions
- Escalation during incidents, within the agreed hours and response window
- Hours don't carry over; the retainer can be resized or ended monthly
Talk about your fleet
Tell us how many shards, which versions, and what's keeping you up.